Refund Eligibility

• Subscriptions (first payment only): You may request a refund within 3 days of the first payment of a subscription. This is the only purchase type eligible for a refund.
• Credit usage: If your account has consumed more than 50 credits since the purchase, it is no longer eligible for a refund, regardless of when it was made.
• Credit packs & pay‑as‑you‑go: One‑time credit purchases are non-refundable. Credits are delivered instantly to your account upon payment.
• Renewals: Charges for subscription renewals are non-refundable once the renewal payment has been successfully processed. To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date.

How to Request a Refund

1. Contact us: Submit your refund request through our Contact Us page using your registered email address.
2. Include details: Your account email/ID, order number, purchase date, and a brief reason for the request.
3. Submit on time: Make sure your request is sent within 3 days of purchase.

Processing Your Refund

Once we receive your request, we’ll review eligibility and update you promptly. If approved, the refund will be issued to your original payment method. Processing times may vary by your payment provider or bank.

Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page, so please check back periodically.